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Step out of the city and onto the exhilarating casino floor at MGM National Harbor. M life Rewards Program members earn points at MGM National Harbor just as they do at all the MGM Resorts.

• Our casino's high-energy atmosphere and non-stop action are the epitome of what Las Vegas gaming is all about. With 10 different types of games, our casino's high-energy atmosphere and non-stop action are the epitome of what Las Vegas gaming is all about.
• MGM offers a two-part welcome package for the players using the bonus code. In addition to that, it provides $ 25 in Free Play with no deposit, which is required. It's the best online casino in New Jersey, and it's certainly going to open in other states due to the reviews which the casino has received in the market.

First opened in 1999, the MGM Grand Detroit offers players a place to relax, dine, and even take in a show when not in the casino. This popular spot is also home to the BetMGM Sports Lounge where you can now place bets on your favorite teams and athletes.

After Michigan's legalization of online gambling in 2019, the MGM Grand now offers online casino gaming and online sports betting. It will begin offering online poker sometime later in 2021.

Home to more than 3,500 slots and poker games, the MGM has many options available for players. If you prefer live table games, there are also over 140 to choose from, including poker, blackjack, baccarat, Spanish 21, roulette, and craps.

MGM Grand Detroit Fact Table

Online Gambling At MGM Grand Detroit In 2021

In late 2019, Michigan's governor signed legislation to legalize sports betting and online gambling. It's a big sea change that MGM Grand Detroit is taking advantage of by offering retail sports betting, as well as an online casino, online sportsbook, and online poker.

The BetMGM Sportsbook and BetMGM Casino officially launched in Michigan on January 22, 2021, and now is available for Michigan bettors.

BetMGM Online

MGM Resorts operates online sports betting and casino platforms in several states under the BetMGM Brand. BetMGM functions as a product of Roar Digital, which itself is a partnership of MGM Resorts and GVC Holdings. BetMGM online sportsbook and casino platforms will also eventually go live in Michigan.

The BetMGM Online Casino is one of the top online casino apps in the country, backed by the MGM brand and reputation. The casino app has one of the most impressive selections of online slots and table games, with over 400 slots online. BetMGM Casino will offer new bettors a 100% deposit match bonus up to $1000 + $25 worth of free site credit.

The BetMGM Online Sportsbook also has a strong reputation. Currently, it is available in a half dozen states, with Michigan the next to launch. New players are eligible for a 100% deposit match bonus up to $500 (claim here). The BetMGM sports betting app offers competitive odds on a large number of domestic and international sporting events and offers a strong app, that is easy to navigate.

BetMGM Sports Lounge

In early 2020, the MGM Grand opened its own retail sportsbook, the BetMGM Sports Lounge. MGM Grand Detroit hosted a VIP reception on the day retail sports betting became legal in their BetMGM Sports Lounge. The sportsbook lounge currently has 6 betting windows and 14 self-service betting kiosks where players can place their bets. The lounge includes 60 televisions for sports games and a full bar.

The sportsbook was subject to COVID-related closures off and on through 2020, as were all Detroit casinos. Currently, it's back open but operating at reduced capacity. Normally, the sportsbook is open 9 am – 11 pm seven days a week.

MGM Grand Detroit Poker Room

In addition to its casino table games, the MGM Grand has an impressive poker room. Cash poker games include Limit Texas Hold'Em, No-Limit Texas Hold'Em, and Omaha. They also frequently host poker tournaments.

The MGM Grand poker room is located just at the edge of the casino floor, near the Casino Valet. The poker room also features almost a dozen TVs to catch popular sporting events during play.

Part of the online gambling offering that is coming to Michigan includes the ability play online poker. MGM Grand will be partnering with partypoker to launch an online poker app in 2021.

MGM Grand Detroit History

MGM Resorts International owns and operates the MGM Grand Detroit. It is one of 17 casinos and resorts owned or leased by MGM Resorts International throughout the world. This includes the MGM Grand Las Vegas, Bellagio, and the Borgata in Atlantic City.

The MGM Grand Detroit first opened as a temporary casino in 1999 in downtown Detroit. It wasn't until 2007 that the permanent hotel and casino opened after a large-scale renovation by MGM Resorts.

A few years after it opened, the Detroit casino was almost sold as MGM bought Mandalay Resort Group, which owned the MotorCity Casino in Detroit. Michigan only allows companies to own one casino in the state, so they had to sell one of them. There were several potential buyers for the MGM Grand Detroit, but in the end, the company decided to sell MotorCity Casino to Marian Ilitch.

MGM Grand Detroit Hotel And Amenities

MGM Grand Detroit is known for its distinct Art Deco-influenced architecture with stone and glass facade and rounded corners. Inside is a playground of contemporary design blended with early 20th century elements for guests to take in. There are over 3,500 slot machines and dozens of live table games available. The casino also hosts a spa, salon, and a 1,200 seat event arena where bands and various acts entertain guests.

Players can also stay at the onsite hotel with 401 rooms, including a penthouse suite. There are multiple restaurants and a bar on-site for meals, snacks, and drinks too. Guests can stop in at Wolfgang Puck Steak to try a steak dinner crafted by a celebrity chef. Or, head over to Palette Dining Studio to try something from the buffet.

The MGM Grand Detroit Loyalty Program

Players who choose MGM Grand properties for their gambling will be able to earn points using the same loyalty program, no matter where they go. The MLife Rewards Program is available at 17 MGM resorts and casinos around the world.

This program allows players to earn points based on how much they wager. Players can earn points based on how much they spend at the MGM Grand Detroit's other venues, like the hotel, restaurant, and attractions. Players can also earn tier credits that go towards the next tier level of the loyalty program. The rate is 1 tier credit for every 1 point earned.

Players can use their points towards comps, free play, and items at the gift shop. It's also possible to use points towards MLife Moments, which are special events available to program members. These vary from swimming with the dolphins to a day at the spa for you and three friends.

There are five tiers to the MLife Rewards Program:

• Sapphire: Players start out at the Sapphire level which gives them the ability to earn points and credits. It also allows exclusive access to mobile check-in and personalized offers.
• Pearl: Once players earn 25,000 tier credits, they reach the Pearl level. Here, players enjoy a 10% bonus on points from slots and extended expiration, complimentary self-parking, and a dedicated line at the buffet.
• Gold: When you earn 75,000 tier credits, you reach the Gold level and enjoy a 20% bonus on points earned at the slots. Players also get complimentary valet parking in Las Vegas and priority check-in.
• Platinum: At 200,000 tier credits, players reach the Platinum level with a 30% bonus on points from slots. They also enjoy priority valet and taxi service, and an annual cruise for two people.
• NOIR: By invitation only; NOIR level players can get a 40% bonus on points earned at slots, guaranteed advance hotel and restaurant reservations, and complimentary limousine service to and from the airport.

MGM Casino FAQs

The MGM Grand opened on July 29, 1999, in a lavish grand opening ceremony attended by celebrities and models.

Players must be 21 years old to check-in to and gamble at the casino.

MGM Grand Detroit is open 24 hours a day.

Yes, the MGM Grand has a 401-room hotel in Detroit.

Yes, the Palette Dining Studio is an 'all-you-care-to-eat' gallery with brunch, lunch, and dinner servings.

• Use your loyalty points at any MGM property
• Slick iOS/Android mobile apps for on-the-go play
• Bonuses and promotions galore, even after sign-up
• Win big with progressive Jackpot Slots

***BetMGM Online Casino is now live as of January 22, 2021

MGM Resorts International, owner and operator of MGM Grand Detroit, is bringing its world-class casino experience to the virtual world via online casino brand BetMGM, and it's coming to Michigan. BetMGM has been live in New Jersey since 2017 and is one of the premier online casinos in the Garden State, and as of January 22, 2021, is now available to those in the Wolverine State.

BetMGM features a huge library of games, including many exclusive titles, a shared wallet with online poker and BetMGM sportsbook, and a very generous welcome package. Let this page be your guide to all you need to know to get started at BetMGM Online Casino, as we cover how to get started, claiming the max bonus upon sign up, game selection, and more!

BetMGM's online casino Michigan bonus offer

BetMGM Casino went live on January 22, 2021, and when you sign up your account today, you'll receive $25 free and a 100% first deposit match up to $1000 when you register a new account using one of the many links on this page.

How it works

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When you successfully register a new account at BetMGM, there will be $25 waiting for you in your account to test out the site. You will need to put that $25 in play 1x through before you are eligible to withdraw. This means you can do one $25 spin, 10 $2.50 spins or 100 $0.25 spins or any combination really, as long as it totals $25.

The 100% deposit match up to $1000 is as simple as it sounds. Simply opt in in the bonus section and make your first deposit. BetMGM will match that deposit 100% up to $1000. The wagering requirements are a semi-friendly 15x to convert the bonus funds into withdraw-able cash. This means, if you do the fill deposit of $1000, you will need to put the bonus funds into play for a total of $15,000 to convert the bonus funds.

Why play at BetMGM Online Casino?

• Integration: BetMGM online casino shares its platform with both BetMGM's online sportsbook and online poker sites. BetMGM also allows for online play to carry over to its retail casinos, as you can redeem iRewards points for Express Comps at any MGM-branded casino, including MGM Grand Detroit, MGM Grand in Las Vegas, and The Borgata Hotel Casino & Spa in Atlantic City.
• Promotions: BetMGM's welcome package is just the beginning of the promotional offerings. Weekly free spins, re-deposit match bonuses, and cross-promotions with the online sportsbook are all great reasons to keep coming back.
• Commitment to constantly improving: BetMGM initially launched under their playMGM brand, which was underwhelming at best. MGM listened to its customers and completely overhauled the site, relaunching in mid-2019 as BetMGM. Since then, it has become one of the most player-friendly sites in the NJ market and continues to make upgrades, including adding new games, a stacked promotional schedule, and site updates to make play as smooth and consistent as possible. We should expect the same of BetMGM in Michigan.
• Game Selection: It seems like BetMGM is adding new titles every week to add to its already impressive game library. This includes new slots, progressive slots, exclusive titles, table games, and video poker.

Where can BetMGM improve?

• Terms and conditions on promotions and its loyalty program can be very confusing.
• Customer service could use an upgrade.

Who can play at BetMGM MI online casino?

Eligibility requirements are similar to those of any retail casino and include:

• Age: You must be 21 years of age or older to participate in any online casino in Michigan.
• Location: You must physically be located within state lines to place a bet, but you do not need to be a Michigan resident to play. You can create your account and make a deposit or withdrawal from out of state, but you will need to be present to place any wagers.
• Not be on any exclusion lists: If you have been excluded from any retail casino, either self-excluded or by the casino, you will not be allowed to participate online either.

How can you play?

Desktop/laptop experience

BetMGM Michigan's online casino is available on all desktop PCs and Mac computers on all of your favorite browsers such as Safari, Edge, Firefox, and Chrome. All you need to do to get started is click through one of our links on this page and you will be brought to BetMGM's online casino. All your favorite games can be played on the browser-based platform with nothing to download.

The browser-based client makes it easy to find all your favorite games from BetMGM's extensive library. All the main categories are listed at the top of the page. Whether your game of choice is slots, roulette, blackjack, or you want to give live dealer games a try, it's all just a click away. Your banking options and account info are located in the top right corner and you can easily navigate between the online sportsbook, online poker room, and online casino using the tabs on the top left corner of the screen.

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Casino games are quick to load. We have not encountered any major crashing issues during many hours of testing.

Mobile app

iOS users can download the BetMGM online casino app in the iOS App Store, and Android users can download directly from the BetMGM online casino website. Downloading the casino app gives you access to the sportsbook, casino, and poker room, so there is no need to download all three.

The mobile app is basically a mirror image of the desktop casino, only smaller and mobile. All the same categories across the top of the screen to help you find your favorite game and banking and account options are easy to find in the top right corner. To move between the casino, sportsbook, and online poker you will see the tabs displayed on the bottom of your screen to keep clutter to a minimum.

The mobile app runs just as smoothly as, if not smoother than, its desktop counterpart, and we have not encountered any blips or delays while testing.

BetMGM Michigan Casino banking options

Playing on legal and regulated sites gives you the guarantee that your money is kept safe and secure. BetMGM MI Casino gives you plenty of popular options for getting money on and off the site and they are all verified by Michigan Gaming Control Board.

Deposits

• Credit/debit cards: Use your Visa or MasterCard to safely and instantly fund your account.
• Online banking BillPay: Instantly funding your account is as easy as using your bank's BillPay feature to transfer funds.
• PayPal: PayPal, the world's most popular eWallet, is one of the most popular options for easily loading money into your account.
• Skrill: Another eWallet option that allows you to convert international funds to USD in order to deposit on BetMGM.
• VIP Preferred eCheck: VIP preferred allows you to link your bank account using your routing and account numbers to send money directly from your checking.
• PayNearMe: When you choose PayNearMe, a barcode will be generated. Bring that barcode to any 7-11 or Family Dollar along with cash to make your deposit.
• BetMGM Play+ card: Get started right away by signing up for your Play+ card directly in the cashier. Approval takes seconds and you can instantly load funds on the card by linking a bank account or credit card. The physical card will arrive in the mail 7-14 days later.
• Cash at MGM Grand Detroit cage: Bring your cash and your ID to the casino and go to the main cage to make easy deposits.

Withdrawals

• VIP Preferred eCheck: Send your winnings directly to your checking account.
• Skrill: Withdrawals can be sent to your Skrill account, where it can be converted to a large variety of foreign currencies.
• Cash at MGM Grand Detroit cage: Bring your ID to the casino cage and pick up your cash.
• PayPal: Withdrawals sent directly to your PayPal account.
• BetMGM Play+ card: When you withdraw to your Play+ card, you have the option to send the funds to your linked bank account, withdrawn at any ATM machine, or use your card anywhere Discover is accepted.
• Check by mail: Receive a check by mail can take up to two weeks to arrive.

BetMGM online game selection

Slots

BetMGM's slot selection does not disappoint, and as part of its commitment to always improving, they are adding new titles almost every week. There are nearly 500 titles to choose from, including popular slots such as Jeopardy, Cleopatra, Monopoly, Motorhead, Dead or Alive, and Bloodsuckers. Where BetMGM really shines is its selection of progressive jackpot slots, with some top prizes topping out at more than $3 million.

No progressive slot has taken the internet gambling world by storm as much as Divine Fortune. Divine Fortune has three levels of jackpots that are always active, even with bets as low as 20 cents, with the top prize, referred to as the Mega Jackpot, regularly reaching six figures. The fun doesn't begin and end with the jackpots, though, as there are many other ways to hit big, including free spins, multiplying wilds, and bonus rounds.

Blackjack

From your grandmother's kitchen table to the casino floor, blackjack is arguably the most popular card game in the world and is now coming directly to your computer or mobile device. The rules of blackjack are simple but that doesn't stop BetMGM from offering a number of blackjack variations from several game studios that all have subtle differences, like how many hands you can play per deal, resplit options, and speed of play.

Yes, the MGM Grand has a 401-room hotel in Detroit.

Yes, the Palette Dining Studio is an 'all-you-care-to-eat' gallery with brunch, lunch, and dinner servings.

• Use your loyalty points at any MGM property
• Slick iOS/Android mobile apps for on-the-go play
• Bonuses and promotions galore, even after sign-up
• Win big with progressive Jackpot Slots

***BetMGM Online Casino is now live as of January 22, 2021

MGM Resorts International, owner and operator of MGM Grand Detroit, is bringing its world-class casino experience to the virtual world via online casino brand BetMGM, and it's coming to Michigan. BetMGM has been live in New Jersey since 2017 and is one of the premier online casinos in the Garden State, and as of January 22, 2021, is now available to those in the Wolverine State.

BetMGM features a huge library of games, including many exclusive titles, a shared wallet with online poker and BetMGM sportsbook, and a very generous welcome package. Let this page be your guide to all you need to know to get started at BetMGM Online Casino, as we cover how to get started, claiming the max bonus upon sign up, game selection, and more!

BetMGM's online casino Michigan bonus offer

BetMGM Casino went live on January 22, 2021, and when you sign up your account today, you'll receive $25 free and a 100% first deposit match up to $1000 when you register a new account using one of the many links on this page.

How it works

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When you successfully register a new account at BetMGM, there will be $25 waiting for you in your account to test out the site. You will need to put that $25 in play 1x through before you are eligible to withdraw. This means you can do one $25 spin, 10 $2.50 spins or 100 $0.25 spins or any combination really, as long as it totals $25.

The 100% deposit match up to $1000 is as simple as it sounds. Simply opt in in the bonus section and make your first deposit. BetMGM will match that deposit 100% up to $1000. The wagering requirements are a semi-friendly 15x to convert the bonus funds into withdraw-able cash. This means, if you do the fill deposit of $1000, you will need to put the bonus funds into play for a total of $15,000 to convert the bonus funds.

Why play at BetMGM Online Casino?

• Integration: BetMGM online casino shares its platform with both BetMGM's online sportsbook and online poker sites. BetMGM also allows for online play to carry over to its retail casinos, as you can redeem iRewards points for Express Comps at any MGM-branded casino, including MGM Grand Detroit, MGM Grand in Las Vegas, and The Borgata Hotel Casino & Spa in Atlantic City.
• Promotions: BetMGM's welcome package is just the beginning of the promotional offerings. Weekly free spins, re-deposit match bonuses, and cross-promotions with the online sportsbook are all great reasons to keep coming back.
• Commitment to constantly improving: BetMGM initially launched under their playMGM brand, which was underwhelming at best. MGM listened to its customers and completely overhauled the site, relaunching in mid-2019 as BetMGM. Since then, it has become one of the most player-friendly sites in the NJ market and continues to make upgrades, including adding new games, a stacked promotional schedule, and site updates to make play as smooth and consistent as possible. We should expect the same of BetMGM in Michigan.
• Game Selection: It seems like BetMGM is adding new titles every week to add to its already impressive game library. This includes new slots, progressive slots, exclusive titles, table games, and video poker.

Where can BetMGM improve?

• Terms and conditions on promotions and its loyalty program can be very confusing.
• Customer service could use an upgrade.

Who can play at BetMGM MI online casino?

Eligibility requirements are similar to those of any retail casino and include:

• Age: You must be 21 years of age or older to participate in any online casino in Michigan.
• Location: You must physically be located within state lines to place a bet, but you do not need to be a Michigan resident to play. You can create your account and make a deposit or withdrawal from out of state, but you will need to be present to place any wagers.
• Not be on any exclusion lists: If you have been excluded from any retail casino, either self-excluded or by the casino, you will not be allowed to participate online either.

How can you play?

Desktop/laptop experience

BetMGM Michigan's online casino is available on all desktop PCs and Mac computers on all of your favorite browsers such as Safari, Edge, Firefox, and Chrome. All you need to do to get started is click through one of our links on this page and you will be brought to BetMGM's online casino. All your favorite games can be played on the browser-based platform with nothing to download.

The browser-based client makes it easy to find all your favorite games from BetMGM's extensive library. All the main categories are listed at the top of the page. Whether your game of choice is slots, roulette, blackjack, or you want to give live dealer games a try, it's all just a click away. Your banking options and account info are located in the top right corner and you can easily navigate between the online sportsbook, online poker room, and online casino using the tabs on the top left corner of the screen.

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Casino games are quick to load. We have not encountered any major crashing issues during many hours of testing.

Mobile app

iOS users can download the BetMGM online casino app in the iOS App Store, and Android users can download directly from the BetMGM online casino website. Downloading the casino app gives you access to the sportsbook, casino, and poker room, so there is no need to download all three.

The mobile app is basically a mirror image of the desktop casino, only smaller and mobile. All the same categories across the top of the screen to help you find your favorite game and banking and account options are easy to find in the top right corner. To move between the casino, sportsbook, and online poker you will see the tabs displayed on the bottom of your screen to keep clutter to a minimum.

The mobile app runs just as smoothly as, if not smoother than, its desktop counterpart, and we have not encountered any blips or delays while testing.

BetMGM Michigan Casino banking options

Playing on legal and regulated sites gives you the guarantee that your money is kept safe and secure. BetMGM MI Casino gives you plenty of popular options for getting money on and off the site and they are all verified by Michigan Gaming Control Board.

Deposits

• Credit/debit cards: Use your Visa or MasterCard to safely and instantly fund your account.
• Online banking BillPay: Instantly funding your account is as easy as using your bank's BillPay feature to transfer funds.
• PayPal: PayPal, the world's most popular eWallet, is one of the most popular options for easily loading money into your account.
• Skrill: Another eWallet option that allows you to convert international funds to USD in order to deposit on BetMGM.
• VIP Preferred eCheck: VIP preferred allows you to link your bank account using your routing and account numbers to send money directly from your checking.
• PayNearMe: When you choose PayNearMe, a barcode will be generated. Bring that barcode to any 7-11 or Family Dollar along with cash to make your deposit.
• BetMGM Play+ card: Get started right away by signing up for your Play+ card directly in the cashier. Approval takes seconds and you can instantly load funds on the card by linking a bank account or credit card. The physical card will arrive in the mail 7-14 days later.
• Cash at MGM Grand Detroit cage: Bring your cash and your ID to the casino and go to the main cage to make easy deposits.

Withdrawals

• VIP Preferred eCheck: Send your winnings directly to your checking account.
• Skrill: Withdrawals can be sent to your Skrill account, where it can be converted to a large variety of foreign currencies.
• Cash at MGM Grand Detroit cage: Bring your ID to the casino cage and pick up your cash.
• PayPal: Withdrawals sent directly to your PayPal account.
• BetMGM Play+ card: When you withdraw to your Play+ card, you have the option to send the funds to your linked bank account, withdrawn at any ATM machine, or use your card anywhere Discover is accepted.
• Check by mail: Receive a check by mail can take up to two weeks to arrive.

BetMGM online game selection

Slots

BetMGM's slot selection does not disappoint, and as part of its commitment to always improving, they are adding new titles almost every week. There are nearly 500 titles to choose from, including popular slots such as Jeopardy, Cleopatra, Monopoly, Motorhead, Dead or Alive, and Bloodsuckers. Where BetMGM really shines is its selection of progressive jackpot slots, with some top prizes topping out at more than $3 million.

No progressive slot has taken the internet gambling world by storm as much as Divine Fortune. Divine Fortune has three levels of jackpots that are always active, even with bets as low as 20 cents, with the top prize, referred to as the Mega Jackpot, regularly reaching six figures. The fun doesn't begin and end with the jackpots, though, as there are many other ways to hit big, including free spins, multiplying wilds, and bonus rounds.

Blackjack

From your grandmother's kitchen table to the casino floor, blackjack is arguably the most popular card game in the world and is now coming directly to your computer or mobile device. The rules of blackjack are simple but that doesn't stop BetMGM from offering a number of blackjack variations from several game studios that all have subtle differences, like how many hands you can play per deal, resplit options, and speed of play.

Roulette

Roulette players have reason to celebrate, too, as BetMGM offers both American roulette and European roulette. American roulette is the standard roulette table that you will find in any US retail casino with both a 0 and 00 green betting options. European roulette sports just a single 0 green pocket for the ball to land. The arrangement of the wheel varies a bit between American and European roulette and our suggestion is to stick to European because the odds are slightly more in your favor thanks to one less option on the wheel.

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Video poker

BetMGM has a big video poker library that is pieced together via a few different game studios. Video poker games include:

• Game King Bonus Poker
• Game King Double Bonus Poker
• Game King Double Double Bonus Poker
• Game King Triple Draw Poker
• Five Play Draw Poker
• IGT Jacks or Better
• Spin Games Deuces Wild
• Spin Games Regal Poker Deluxe
• Spin Games Double Regal Poker
• Spin Games Double Double Regal Poker
• Spin Games Jacks or Better
• Spin Games Jester Poker
• Destiny Poker

Other table games

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BetMGM gaming options go even further with casino favorites like Craps, Texas Hold'em Poker, DJ Wild Stud Poker, Ultimate Texas Hold'em, and Casino Hold'em Poker.

Do note that the poker offerings from BetMGM's online casino are not peer-to-peer online poker you will find at BetMGM's online poker room.

Live dealer games

Live dealer games bring all the excitement of a retail casino direct to your living room or mobile device. Real live dealers streaming all your favorite games from a studio located on the casino floor. All bets are placed virtually on your computer or mobile device but real cards are dealt and real wheels are spun. Games move a bit quicker than in a retail setting as there are no chips to deal with and payouts are made automatically, but feature real-time interaction with dealers and sometimes other players. Games being dealt via live dealers include blackjack, roulette, baccarat, and Texas hold'em variations.

BetMGM iRewards program

BetMGM iRewards program rewards customers for online play with not only online perks but increases the retail casino loyalty status as well. The more you play, the quicker you rise up the ranks with MGM's M life Rewards tier system, resulting in benefits like free hotel stays, VIP dining experiences, show tickets, and more. The M life Rewards rankings look like this:

• Sapphire: New sign-ups
• Pearl: 25,000 tier credits
• Gold: 75,000 tier credits
• Platinum: 200,000 tier credits
• NOIR: Invite only

iRewards progress opens up doors for online bonuses as well. Games vary by type for how many iRewards points are awarded per $1 wagered at a rate of:

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• Slots: 1 point per $5 wagered
• Progressive slots: 1 point per $10 wagered
• Video poker: 1 point per $20 wagered
• Table games: 1 point per $25 wagered

While the iRewards program is a nice bonus and a type of loyalty program that not every online casino offers, it is not easy to move up the ladder quickly. Online casinos give new bettors and low stake bettors an opportunity to try new games with little risk, and we would like to see BetMGM better reward players of all levels.

Customer support at BetMGM

Customer support at BetMGM can only be described as adequate. When you have a problem or concern, BetMGM does not exactly make it easy to speak to someone, as they make you filter through an extensive FAQ self-help guide that itself is a bit convoluted. The self-help guide reads more like an extensive MLB 15-year player contract than a convenient guide and can be pretty confusing to even the most experienced online gaming aficionado.

While most sites give you an option right on the casino page to go directly to live chat, BetMGM embeds its contact information deep in the FAQs. To actually get to a person, just follow the directions below:

• Click on the 'My Account' button in the top right corner
• Select 'Help and Contact'
• You will need to answer a series of questions about your issue
• A common answer will appear, but just click on 'Need More Help'
• Once you do this, you will be given your options for contact, and those include live chat, email, and phone

Wait times tend to be long for live chat, and once you do get someone on the line, the customer support team tends to not be terribly knowledgeable about the site. While we usually recommend live chat, the phone customer service tends to be your best bet with BetMGM.

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More about BetMGM Online Casino

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BetMGM is the online gambling wing of MGM International, one of the most familiar brands in the gambling industry. MGM International owns properties throughout the world, including the MGM Grand and Bellagio in Las Vegas, The Borgata in Atlantic City, and of course MGM Grand Detroit. BetMGM got its start in New Jersey in 2017 and owns licenses in many states, such as Pennsylvania, Colorado, and Michigan as the company looks to expand its reach throughout the country with more states look to legalize online gambling.